DSA Information, Content Moderation, and Abuse Reporting

Last Updated: May 14, 2026 - TifoXR Platform - Regulation (EU) 2022/2065 - FINAL V4 BOTTOM

1. Provider Information (Article 12 DSA)

Provider: Global Mobile Software LLC (GMS)

Address: 7014 13th Avenue, Suite 202, Brooklyn, NY 11228, USA

Contact: compliance@globalmobisoft.com

Website: https://www.globalmobisoft.com

EU Representative: Data Protection Representative Limited (DataRep) - 77 Camden Street Lower, Dublin D02 XE80,

Ireland

UK Representative: Data Protection Representative Limited - 107-111 Fleet Street, London EC4A 2AB, UK

EU/UK Contact: tifoxr@datarep.com - Portal: https://www.datarep.com/tifoxr

Scope: Applies to all TifoXR deployments including immersive.tifoxr.com and all club-specific deployments. Single abuse

contact for all clubs.

2. Service and User-Generated Content

Hosting service per Article 3(g) DSA. UGC: text chat (including chants/comments relating to a space), live voice/audio where enabled, usernames/avatars/reactions, friend requests. No video/image upload for general users. Club personnel may upload limited content via CMS including advertising and sponsored content with images and videos.

3. Notice and Action (Article 16 DSA)

Report via: (1) In-App Report button, (2) Email compliance@globalmobisoft.com subject DSA Report, (3) EU/UK Rep tifoxr@datarep.com. Include explanation why illegal, location (URL/screenshot/timestamp), name/email (except CSAM), good faith statement. Review within 24h, 7 days/week. Trusted Flaggers prioritized per Article 22.

4. Content Moderation (Articles 14, 17 DSA)

Basis: Acceptable Use Policy, Terms, applicable law. Automated moderation: Hive.ai for TEXT CHAT ONLY for toxicity/hate/harassment/self-harm/sexual content. Hive.ai prevents abusive messages from being sent. Voice chat: No automated moderation currently deployed; voice is live and not transcribed by AI. Depending on future club deployments, additional voice moderation provider may be added. Human review for all Article 16 notices and appeals by trained moderators. No facial recognition / biometric identification. No shadow banning. Measures: removal, warning, temp suspension 24h-30d, permanent ban. CSAM zero tolerance reported to NCMEC/law enforcement.

5. Statement of Reasons and Appeals (Articles 17, 20, 21 DSA)

SoR via in-app/email: what restricted, facts, basis (contractual/legal), automated use (Hive.ai text only), redress. Appeal within 6 months via reply to SoR or compliance@globalmobisoft.com subject DSA Appeal. Human reviewer not involved originally, within 48h (24h urgent child safety). Out-of-court dispute settlement body per Article 21 available, non-binding.

6. Recommender Systems and Advertising (Articles 25, 26, 27, 28 DSA)

Recommender Systems Article 27: Chat is displayed chronologically. Latest message typed appears at bottom so users can read easier without scrolling back up. Rolling history window - older messages scroll up as new messages arrive at bottom. No personalized ranking, no profiling, no algorithmic recommendation for UGC. Latest wins at bottom. Voice is live and not ranked. Advertising Article 26: TifoXR MAY display advertising and sponsored content including images and videos managed via TifoXR CMS. All ads show to everyone - no discrimination, no targeting by user data, no profiling, same ad to all users in space. All ads clearly labeled as advertising/sponsored with sponsor/advertiser identified. Users may report ads via compliance@globalmobisoft.com. No dark patterns Article 25. No targeted advertising to minors Article 28, no sensitive data used, no profiling-based ads.

7. Authority Orders and Transparency (Articles 9, 10, 15, 24 DSA)

We act on EU/UK/US authority orders per Articles 9-10, inform user unless prohibited. Annual transparency report per Articles 15 and 24: number of Article 16 notices by type, actions, median time, removals/suspensions by basis, appeals/overturn rate, automated tool accuracy/error, authority orders by state, team size/training/location. First report 12 months after go-live at globalmobisoft.com/dsa#transparency. SoR submitted to EU DSA Transparency Database per 2024/2835. Average Monthly Active Recipients tracked per Article 24(2).

8. Additional Information

Required by Regulation (EU) 2022/2065. Fine up to 6% turnover Article 74. Privacy https://www.globalmobisoft.com/privacy, Terms https://www.globalmobisoft.com/terms. Contact: compliance@globalmobisoft.com and tifoxr@datarep.com Ref: GMS-DSA-2026-05-FINAL-V4 | GMS 7014 13th Ave Suite 202 Brooklyn NY 11228 | EU Rep DataRep Dublin D02 XE80 + London EC4A 2AB | tifoxr@datarep.com | Hive.ai TEXT ONLY, Ads ALL USERS same, Chat chronological latest at bottom